All businesses and departments within businesses should set objectives. But why? And how do we go about setting good objectives that will help to ensure the success of our business.

This course will answer all of these questions and more. You’ll learn about the difference between goals and objectives, when we should set objectives and how to set them in a way that ensures they will be effective.

About this course

In this course, you’ll learn what the SMART acronym stands for and how to use it. We’ll even go further and extend the acronym to become SMARTER – and who wouldn’t want to be smarter, right?

Your Tutor

Sue Morris

Training Director – Xenon Group

Course Fee: £20

or free with a XenZone subscription

Who it’s for

Junior to mid-level Facilities Managers

How it’s delivered

This course comprises a blend of content, including video, animations and interactive knowledge check quizzes.

A certificate is available on completion.

Key learning points

By the end of this course,
you should be able to:

Recognise the difference between goals and objectives

Understand the meaning and importance of SMART Objectives

Know how to extend SMART into SMARTER Objectives

Get your certificate!

Complete this course to get access to a personalised, downloadable CPD certificate

  • Share it on your LinkedIn profile

  • Take it to your next performance review

  • Show it to potential future employers

  • Use it as evidence of CPD for your IWFM Membership

  • Hang it on your wall as proof of your brilliance

  • Add it to your online dating profile (Ok, perhaps a step too far!)

What you’ll cover…

Want a bit more info? Here’s what you’ll cover in this course.

  • The difference between goals and objectives

  • The importance of setting objectives

  • SMART objectives

  • An example SMART objective

  • When should we set SMART objectives?

  • SMARTER objectives

  • Conclusion

Join XenZone to access this course


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