This course is aimed at people already managing day-to-day Facilities Management operations, who want to improve the way they manage the FM function, whether that be their teams, contractors or overall performance.
If you want to know more about SLAs, KPIs and other performance measurement tools, as well as how they can be used to monitor and improve the delivery of FM services, this is the course for you.
It’s also ideal for those who are studying for their IWFM Level 4 qualifications, perhaps by distance learning, who would like some face-to-face tuition to support their studies.
