If things run smoothly without constant disruption, you’re probably on the right track.

Issues are picked up early rather than left to escalate. Compliance is handled as part of routine work, not rushed before deadlines. Staff know how to report problems, and those problems get dealt with quickly.

There’s also a sense of control. Teams know what needs doing, what can wait, and where to focus their time and budget.

Good educational facilities management feels organised, predictable and steady, even in environments that are anything but.