By the end of this course, you’ll be able to:

  • Understand the scope and purpose of Facilities Management

  • Explain how FM supports wider business functions

  • Recognise the different environments where FM operates

  • Identify core FM services, including support and building services

  • Understand space management and how workplaces are used effectively

  • Explain how properties and assets are maintained and managed

  • Recognise key FM roles, responsibilities, and career progression paths

  • Understand core management functions within FM

  • Appreciate the role of FM in business performance and wider society

  • Explain the principles of sustainability and corporate responsibility in FM

  • Apply tools and techniques to support sustainable FM practices

  • Communicate FM concepts clearly to internal and external stakeholders