This course is aimed at people already managing day-to-day Facilities Management operations who want to improve their relationship with their customers.
If you want to know more about how to manage and improve the level of service that you offer and what tools you can use to do so, this course is for you.
It’s also ideal for those who are studying for their IWFM Level 4 qualifications, perhaps by distance learning, who would like some face-to-face tuition to support their studies.
