You will learn the key elements of a Facilities Management strategy and why it is so important for effective FM delivery.

You’ll also look at overall business strategy, considering vision and mission statements, goals and objectives and their importance.

You’ll go on to consider the relationship between the overall business strategy and the FM strategy and how they interact and complement each other.

You’ll learn about risk profiles and how they influence the FM strategy before looking at some of the principles and tools for monitoring strategic success.

Finally, you’ll examine how monitoring the strategy can result in strategic changes.