Introduction to Facilities Management
A new essential guide for facilities management professionals.
Introduction to Facilities Management is a practical, confidence-building handbook for anyone starting out in FM or stepping into a new role.
Written by Xenon Group founders David and Sue Morris, the book distils decades of real-world experience into a clear, accessible introduction to the profession.
It’s facilities management as it’s really practised.
Who this book is for
This book is designed to support your professional journey from day one and ideal if you are:
A newcomer to facilities management
Transitioning into FM from a related discipline
Early in your FM career and building knowledge
Looking for a practical, structured overview of the rol
What’s inside
The book covers the core foundations of modern Facilities Management, including:
- What Facilities Management is and how it adds organisational value
- Maintenance strategies and service delivery models
- Health & safety, risk management and business continuity
- Managing people, budgets and customer relationships
- Stakeholders, customer satisfaction and performance data
- Specifications, procurement, tendering and contracts
- SLAs, contract management and service performance
Each topic is explained clearly, with practical context throughout.
Meet the authors
Together, David and Sue combine extensive hands-on FM experience with a passion for developing the next generation of facilities professionals.
The thinking behind Xenon Group’s training
The principles in Introduction to Facilities Management underpin Xenon Group’s approach to professional training.
That means structured learning, real-world relevance and knowledge you can apply immediately. When you train with Xenon Group, you’re learning from the people who literally wrote the book on facilities management.
