The terms ‘Corporate Social Responsibility’ and ‘Environmental, Social and Governance’ – otherwise referred to as CSR and ESG – are often used interchangeably, but there is a distinct difference between the two.

Despite the very clear overlap in topics, initiatives, ethos and habits an organisation can take, the two don’t mean exactly the same thing.

So what are these differences, exactly? And what do they mean in the context of facilities management?

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About this course

This course will look at what the two terms mean, how they differ, what does ESG involve and what are the benefits to an organisation in adhering to the principles? By the end of this course you will understand the meaning of both CSR and ESG. You will recognise both the similarities and differences between the two terms and you’ll know what ESG actually involves.

Your Tutor

Naomi Birch

Training Manager – Xenon Group

Former Facilities Manager – Ernst & Young

Who it’s for

Junior to mid-level Facilities Managers

How it’s delivered

This course comprises a blend of content, including video, animations and interactive knowledge check quizzes.

A certificate is available on completion.

Key learning points

By the end of this course,
you should be able to:

Understand the meaning of CSR and ESG

Recognise the difference between the two terms

Know what ESG actually involves

Take this course online now

You can access this course and many others like it within the XenZone e-learning platform - the only online training portal built exclusively for Facilities Managers.

*Try out this course with FREE, instant access for 7 days*

Simply enter your details below to start your training straight away.
(no credit card required)

By submitting this form, you're agreeing to let us contact you about facilities management qualifications, courses and learning events. We won't contact you for any other reason, we won't pass your data onto anyone else (ever!) and you can stop receiving communications at any time.
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Get your certificate!

Complete this course to get access to a personalised, downloadable CPD certificate

  • Share it on your LinkedIn profile

  • Take it to your next performance review

  • Show it to potential future employers

  • Use it as evidence of CPD for your IWFM Membership

  • Hang it on your wall as proof of your brilliance

  • Add it to your online dating profile (Ok, perhaps a step too far!)

What you’ll cover…

Want a bit more info? Here’s what you’ll cover in this course.

  • Definitions of CSR and ESG

  • The Difference Between CSR and ESG

  • The 3 Components of ESG

  • Measuring ESG Performance

  • The Benefits of ESG

  • Conclusion

Access this course for free!


Get your 7-day free trial of our constantly expanding library of facilities management online training courses.
Simply enter your details below to start your training straight away.
(no credit card required)

By submitting this form, you're agreeing to let us contact you about facilities management qualifications, courses and learning events. We won't contact you for any other reason, we won't pass your data onto anyone else (ever!) and you can stop receiving communications at any time.
For more information, please see our privacy policy